7 Common IT Mistakes Small Businesses Make

No matter if you own a small business or work for one, you know what it’s like to wear too many hats. You’re pulled in countless directions while trying to stay focused. But, ultimately, things fall through the cracks here and there. One of the most commonly overlooked priorities is IT operations.

In spite of the importance of technology, many small businesses push IT to the end of the list. It isn’t because they are negligent. It’s because there aren’t enough hours in the day to keep track of it all. Technology is continually developing, leaving businesses to try their best to keep up. Sometimes they fall short, despite a great deal of effort.

Knowing that technology can make or break a small business, we want to share some of the most common IT mistakes we see. 

IT Mistakes We See in Small Businesses

1. Using outdated equipment.

Some small businesses use equipment far beyond its lifecycle period. Not only does this mean using devices that are slower and inefficient, but it also risks bringing operations to a halt when a machine inevitably fails. Vital equipment should be replaced well before it reaches the point of failure.

2. Having a break-and-fix mentality.

Instead of a comprehensive technology plan, some wait for a device to malfunction and then call in for a repair. This mentality lends itself to slow equipment, lost data, and costly repairs that could all be avoided with a preventative strategy. Regular maintenance and up-to-date equipment will have operations running smoothly without losing time due to repairs and failures.

3. Skipping employee training.

A crucial aspect of any security program is employee education. Employees can be a small business’ best asset but also its biggest downfall. Teaching employees about security best practices is a fantastic investment in preventing a security breach. Of course, training does not eliminate the threat. It does, however, decrease the likelihood that an employee will cause a security issue and empowers them to notify the correct team members if they detect suspicious activity.

4. Backing up infrequently or not at all.

Frequent backups protect a business from losing essential data. Whether it’s a result of malware or system failure, information loss could keep a small business from operating altogether. Imagine that a business loses all of its client data. How would it move forward? It is crucial to have a backup schedule and always check to ensure it’s working properly.

5. Forgetting routine maintenance.

A consistent maintenance routine extends the life cycle of a small business’ technology investment. Preventative measures, such as updates and patches, keep your devices secure and running at their optimal speed.

6. Limiting team mobility.

Small businesses can miss out on opportunities to scale because of technology limitations. With a technology strategy that accounts for mobility, employees can work from anywhere as though they were right in the office. A comprehensive mobility plan will also ensure that employees can work remotely without compromising security.

7. Taking it on alone.

Even with a full IT department, the daily tasks necessary to support IT are all-consuming. Small businesses benefit most from concentrating on their core focus, but that often means that IT support slips while security and efficiency suffer. Instead, small businesses can outsource day-to-day IT tasks to a managed service provider, providing them with a fully-trained IT department without the costs that come with managing a team.

Technology Lab works with small businesses like yours to help you avoid these mistakes. As a supplement to internal staff or as your full-service IT partner, we provide a full IT department without the cost of hiring and development. Contact us to learn what a managed service provider can do for your team.