Case Study: General Contractor Client — 150+ Employees

The Challenge  

Contractors rely heavily on technology to sustain their daily operations. Without efficient IT solutions, the business’ projects and internal operations can slow down, wasting precious time.

This contractor needed IT support but was having difficulty finding an internal IT staff member who had the full range of experience they were looking for.

Technology Lab partnered with this client to provide them with access to the latest technology, an award-winning help desk, and other full-service IT elements—without the overhead of hiring and developing an internal IT department. 

Why Technology Lab?

  • A full-service IT department with a wide range of services
  • A long-term partnership focused on future goals
  • A cost-efficient solution to support IT operations

After partnering with Technology Lab, the client was delighted that we took a genuine interest in understanding the business. We listened intently, forming an in-depth picture of how the business operated, and we identified opportunities for improvement. The initial consultation quickly moved into a full-service partnership. Our team worked closely with this client to build a long-term technology strategy that aligned with their business goals.

 

“Technology Lab took a genuine interest in understanding our business and wanting a long-term partnership. The Technology Lab team works as a strategic business partner to make our technology more efficient and cost-effective.”

We have since continued to develop solutions to improve their efficiency while utilizing their budget in a way that makes the most impact for the investment. This client has one internal IT resource that we work in tandem with, and the company benefits from an entire team of trained engineers without spending time and budget on the management and development of internal resources.

Services Provided

Managed IT Services

  • Help Desk Support
  • Proactive Monitoring & Maintenance

Enterprise Network Management

  • Network
  • Servers
  • Security
  • Workstations

Ongoing IT Strategy & Consulting (vCIO)

Network Redesign

  • Server Consolidation
  • Cloud Migration
  • Network Optimization