Does Your Business Need an Apple Authorized Service Provider (AASP)?

Choosing a Managed Service Provider (MSP) is a delicate process. It’s critical to vet the MSP, making absolutely sure that they are qualified to manage your environment—especially when you use Apple products. 

If you’ve used both Mac and PC, you’ve seen the extreme differences. Apple’s equipment and operating system are an entirely different ballgame. 

How can you be sure an MSP can manage and repair your Apple products (just as well as they could for PC)? You could do hours of research on those companies, narrow it down to a few contenders, have countless consultation calls, deliberate on the decision with your colleagues, compare quotes, make your decision, and hope for the best.  

Doesn’t sound like a good use of your resources though, right? 

It’s not. 

Fortunately, you can skip a great deal of those steps (without hiring a subpar provider by accident). Skepticism is a normal response at this point, but hear us out. 

Apple did the work for you. 

Tech companies can complete Apple’s rigorous authorization process to become an Apple Authorized Service Provider (AASP). They can also be certified as an Apple Value Added Reseller (VAR). 

And, voila! Apple spent the time vetting the MSP for you. 

Want to learn more about what it means to be an AASP or an Apple VAR? Let’s take a look. 

What It Means to Be an Apple Authorized Service Provider (AASP)

When you choose an AASP, you can be confident that your company will receive better service, genuine parts and equipment, and Apple-certified technicians. 

AASPs provide: 

  • Apple Certified Macintosh Technicians (ACMTs)
  • High diagnostic accuracy
  • Genuine Apple parts, diagnostic tools, and equipment 
  • A low repeat-repair ratio

The best part? These are all requirements. If an AASP wants to maintain their certification, they must follow Apple’s strict standards. 

Why AASPs Use Genuine Apple Products

Because AASPs always use genuine Apple tools, you receive faster diagnostics with higher accuracy. Providers can quickly pinpoint the issue and repair it using genuine Apple parts—not foreign knockoff parts that could harm your devices. Fast diagnostics and genuine parts ensure as little downtime as possible, if any. 

It’s also good to note that there’s no middleman when working with an AASP. If you need equipment repairs that require a part replacement, Apple next-day-airs the part to the provider. No shipping off laptops, long waits, or running to an Apple Store. 

AASPs have the resources to take care of the client A to Z. That goes double for those that are Apple VARs. 

What It Means to Be an Apple Value Added Reseller (VAR)

Apple VARs not only sell the same, brand-new Apple products you would buy from Apple directly—at the same price—but, they also add value in several ways. 

For example, when you buy a Mac from an Apple VAR, the provider sets it up for your specific environment. This process takes the burden off of administrators and IT staff. 

Additionally, as you expand and add more employees, an Apple VAR ensures that you have a robust network that can support these devices. 

Apple VARs also manage Macs with enterprise-grade Mac Mobile Device Management (MDM) software. 

That is to say, Apple VARs have you covered if you want your laptops to:

  • Install all of the appropriate apps out-of-the-box;
  • Receive their patching and updates on time; and 
  • Have the capability to be wiped and locked if they’re lost or stolen.

An Apple VAR can even drop-ship Macs to your office, typically in about 1-2 business days, and configure them for zero-touch deployment. As soon as you open your new Mac, it will auto-configure with all of your company’s assets, software, and preferences.

It’s that easy. 

Technology Lab Is the Only AASP in Tennessee. 

Technology Lab is both an AASP and an Apple VAR. When we say we can manage your Mac environment, we mean it. 

We are the only Apple-certified MSP in Tennessee. Our Apple-Certified Macintosh Technicians are ready to help your equipment stay up-to-date, secure, and scalable. 

Contact Technology Lab today to learn more about why you should choose an Apple Authorized Service Provider.