It’s a No-Brainer: 10 Benefits of IT Outsourcing
Your in-house IT department can’t do it all.
Between hardware, software, cloud solutions, security, compliance—we could go on for days—there’s just too much. Important steps fall through the cracks. The team can’t focus on revenue-increasing initiatives. Your company is left falling short, while your competitor has the help they need to stay ahead.
IT outsourcing is becoming exponentially more popular. Companies see that managed services can ease the burden of their heavy workload, so their in-house IT can shine. Or, they know that it may be more cost-efficient to outsource IT altogether, depending on their business model.
Here’s why businesses are changing the way they view their IT department.
- Security. Security and compliance are serious pain points for every industry. IT departments dream of security being taken care of “just like that.” The beauty of it, though, is that now it can be. Your IT employees can focus on larger initiatives that contribute to your company’s dream-big goals. When security is taken care of, and the burden is lighter, you have peace of mind.
- Less cost. Your IT team’s salaries and benefits are costly. That expense is substantial even before you factor in the thousands of dollars you’ll spend on equipment and software. IT outsourcing removes those factors. Instead, it provides you with a trained team of experts and a unique technology strategy at a lower cost. Your budget will appreciate the savings that come with streamlined service.
- Less time. Your in-house IT requires valuable hours of hiring, onboarding, training, and professional development. And, don’t even get us started on turnover. With IT outsourcing, countless HR tasks fly off your to-do list. You always have a full team of IT support, no matter what.
- New technology. No research required. Your managed IT services team always has the latest technology and knows exactly what your company needs. They assess your business goals and provide you with the newest technology to help you reach the next level.
- High-quality work. Internal IT departments work hard; don’t get us wrong. But, with managed IT services, you have an IT team that gives you its full attention. A team of trained, qualified experts is monitoring your network, making the necessary adjustments, and operating based on your goals. At all times. They know precisely what your company is trying to accomplish and have an action-oriented plan to get you there.
- Core business focus. A managed IT service lets you get back to what you do best. While your IT is being taken care of, your staff can bring focus back to your core business. Without the worry of day-to-day tasks and security, your team can spend time on higher-level objectives.
- Customer service. The time and money saved through IT outsourcing go back into your business. You then have the resources to provide better customer service and more focused attention. It also goes both ways; you’ll receive excellent customer service from your new outsourced IT department. An expert will always be available to help overcome a challenge or answer a tough question.
- Extended technology strategy. We’ve mentioned having a long-term technology strategy throughout this article. We say it so often because it’s a vital component of progress toward your company’s multi-year goals. The service goes beyond ensuring that your equipment is up and running. Managed IT service vendors focus on creating an overall strategy that fits your business—and your business only.
- More productive. Outsourced IT saves resources and keeps your equipment, software, and network running smoothly. Your team won’t lose time fretting over a broken laptop or a lost Internet connection. Everyone will have what they need to stay productive, even remotely, whenever and however they need to work.
- 24/7 help desk. A managed IT team provides you with more comprehensive help desk support that an in-house department. It’s unlikely that you want your IT staff on call at all hours of the night to answer questions and troubleshoot problems. Instead, you can keep regular work hours while being confident that your staff has what they need. This service is particularly great for remote employees in different time zones or those who travel often.