Technology Lab

15 Questions to Ask Before Hiring a Managed IT Service Provider

January 18, 2020

If you’ve searched for a managed service provider, you might not know where to start. You’re not alone. Many have never outsourced their IT services, so they aren’t sure what they need to know before entering into a partnership. It’s essential to understand an MSPs role in your organization and how the relationship will benefit […]

Security vs. Compliance: Which One Is the Priority?

January 18, 2020

We know what you’re thinking: Aren’t security and compliance basically the same? The short answer is no—they are two very different sides of the same coin. Your environment can be compliant but not secure, and vice versa. Both are critical in their own ways. The key to understanding the role each one plays in your […]

Testimonial: Scott Hamilton Shares Our Impact on his Foundation

January 15, 2020

We sat down with Olympic figure skater, Scott Hamilton, who shared his mission to fund immunotherapy—the “silver bullet for cancer research.” Technology Lab supports The Scott Hamilton CARES Foundation so that his team can focus on advocating for cancer patients’ treatment. Hear what Hamilton has to say about how we keep the foundation’s technology running […]

Start the New Year with a New Cybersecurity Initiative

January 15, 2020

Cybersecurity initiatives are an integral part of any organization’s security program. As we neared the end of 2019, we shared six ways to refresh your security program for 2020. Now that the New Year is upon us, we want to continue setting you up for success. A new cybersecurity initiative is an opportunity to refocus […]

Employee Spotlight: Melissa Hollinger

January 10, 2020

Technology Lab’s first priority is taking care of our clients. As an integral part of client care, Melissa Hollinger listens to incoming requests and ensures they make it to the right hands. She supports our operations so that our engineers can do their best work and clients feel seen and heard. Melissa is a Tennessee […]

6 IT Challenges Charter Schools Face and How an MSP Can Help

January 9, 2020

Charter schools all have one primary goal: provide students with the best possible education. Administrators and teachers create engaging lessons that challenge students and prepare them for their bright futures. Without the right technology, however, a school can easily fall behind the curve. Without a team dedicated to IT efficiency, operations run slow, and educational […]

6 Ways to Refresh Your Security Program for 2020

December 23, 2019

As we prepare to leave 2019 behind, we’re looking forward to an even better 2020. Entering into a new year is the perfect time to consider a fresh start. That’s the beauty of New Year’s Day. We get the chance to reflect on the previous year to see where we can improve in the new […]

5 Reasons Why You Need a Virtual Desktop

December 14, 2019

Do you need a virtual desktop? It’s a basic question that could increase your organization’s efficiency in a big way. Many use virtual desktops to more easily manage their employees’ multiple devices. And, odds are, desktop virtualization is your ticket to increased security and mobility along with several other benefits. Before we get ahead of […]

7 Common IT Mistakes Small Businesses Make

December 8, 2019

No matter if you own a small business or work for one, you know what it’s like to wear too many hats. You’re pulled in countless directions while trying to stay focused. But, ultimately, things fall through the cracks here and there. One of the most commonly overlooked priorities is IT operations. In spite of […]

Managed IT Services and Internal IT Staff—How We Work Together

November 25, 2019

The beauty of managed IT services: organizations can have their cake and eat it, too. How, you might ask? Organizations can keep their IT departments and outsource day-to-day IT. This might surprise you. After all, it’s a common misconception that organizations fire their internal IT departments when outsourcing. According to a CompTIA report, a mere […]