What You May Not Know About Managed IT Services

Companies today are rushing to outsource some, if not all, of their IT needs.

In fact, the managed services industry is expected to grow from $180.5 billion last year to $282 billion by 2023. We can attribute this rapid growth to one thing—outsourcing IT, which helps companies reach their business goals, even outside of technology.

Thanks to the industry’s proven track record, other companies now see outsourcing as a viable option, and additionally, as a means of making serious progress and staying ahead of competitors.

Companies that have already made the switch know the benefits. But, if it’s something you haven’t worked with before, you’re left with several questions. Rightfully so, as there’s more to managed IT than you might think.

There are several common misconceptions and assumptions we see floating around. We’ve put together a few things you might not know about using a managed service provider for IT.

It Works with Your Existing IT Department

Outsourcing your IT does not mean that you have to replace your existing department. Both the service provider and the in-house department can work together. As your managed IT provider takes over the day-to-day tasks, for example, your in-house IT employees can focus on more creative and revenue-driven initiatives.

Each team serves a different purpose, and each can help the other thrive. It’s essential to create an environment of teamwork between the two.

Managed IT Is for Small- and Medium-Sized Businesses, Too

Do you think managed IT services are only for large businesses that are stretched too thin? Think again.

Outsourcing gives your IT department more stability, control, and overall peace of mind—regardless of the size. Although small businesses deal with challenges on a different scale, they are nonetheless important and can be mitigated by hiring help.

Outsourcing IT Services Has a High ROI

Outsourcing for your IT needs may not only be cost-effective but can also give you a high return on investment.

Here are a few examples:

  • Increased Security—Overwhelmed IT departments are stretched too thin to give security the focus it needs. Unfortunately, a simple oversight can lead to a mistake that costs your company its time, money, and reputation. A team of outsourced IT professionals can equip your security program with the focused attention it requires.
  • New Technology—As we mentioned, your IT department is already overwhelmed by your company’s daily tasks. With outsourced IT professionals, you have a group of people who are always researching new developments to keep you ahead of the game.
  • Downtime Prevention—When you work with a managed IT provider, you know that your network is updated continuously. If your company’s system does go down, the response time is much faster than in-house and saves your IT staff from working after hours.
  • Increased Productivity—Reliable IT support, quick response times, and a stable network all boost productivity for your employees. Additionally, a 24/7 help desk ensures that your employees are always taken care of, day and night.

We hope this answers a few of your questions about managed IT. But, we’re always here to help if you have more.

Contact Technology Lab today to learn how outsourcing your IT tasks can help you reach your business goals.